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‎02-20-2024 04:00 AM

HP Recommended
Product: HP OfficeJet Pro 7740
Operating System: Microsoft Windows 10 (64-bit)

I bought an ink whose warranty date has expired.
Can I use that ink regardless of the fact that the warranty date for that cartridge has expired.

It is 953XL, all of three colour ink cartridges date of warranty ended.

Category:
4 REPLIES 4

‎02-20-2024 12:11 PM

HP Recommended

It depends on the firmware version of the printer, the latest printer firmware might reject expired ink cartridges.




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‎02-20-2024 02:49 PM

HP Recommended

Thank you for the quick reply.. I have the latest firmware. So I could have problems with that ink. I read today that you can downgrade the firmware to a previous one and that way you can avoid this problem... but I don't know if it's risky and where to find the old firmware..

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‎02-21-2024 12:13 AM

HP Recommended

If the latest firmware is blocking the use of an expired ink cartridge, a firmware downgrade can solve this issue if you have an older firmware version.




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‎02-21-2024 03:08 AM

HP Recommended

Thank You for support.

Best regards.

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