I bought new HP cartridges for my HP Office Jet Pro 9015e and it says they are depleted already

[Paul79981]

HP printer says me new HP cartridges are depleted already so I cannot set up my new computer

[Rainbow23]

@Paul79981

Welcome to HP Support Community. This is a great place to post questions find answers and tips.
Thank you for posting your query, I will be glad to help you.

I see that you are facing issues with your HP OfficeJet Pro 9015 All-in-One Printer wherein you get an error that cartridges are depleted.

Please follow the steps listed below to clean the cartridge contacts.

1. Open the door or lid to the cartridge access area. Wait until the carriage stops moving before continuing.
2. Push in on the cartridge indicated in the error message to release it from the carriage.

1. Wipe the copper-colored contact on the cartridge with a lint-free cloth.

1. Slide the cartridge into its color-coded slot until it clicks into place.
2. Repeat these steps for any other cartridges indicated in the error message.
3. Close the door or lid to the cartridge access area.

You may also refer to this link 

Let me know if this works.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!