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‎08-12-2023 08:12 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M283fdw
Operating System: Microsoft Windows 11

I replaced an HP laser Jet printer with a new LaserJet printer. I was told if I contacted the Escalation Team, they would exchange 2, new in-the-boxbox cartridges from my old printer with new cartridges for my new printer. I have correctly entered their URL a minimum of 25 times and it won't access. What do I need to do?

Category:
1 REPLY 1

‎08-14-2023 02:06 PM

HP Recommended

Hi @Harvey93,

 

Welcome to the HP Support Community. 

 

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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