• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP 902 Ink Cartridges
Microsoft Windows 10 (64-bit)

We have been looking for over a month for both color and black ink cartridges for our HP Pro6978 Printer. It is 902. We have tried every store and they are all out of stock.  Are the ink cartridges being discontinued?

 

5 REPLIES 5
HP Recommended
Same issue.
HP Recommended

Hi @Skytech1, @inkyuser,

 

I’d recommend you contact HP Phone Support in your region to purchase ink cartridges.

 

Follow the instructions below to reach them:

 

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

and, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

HP Recommended

We’ve looked online in a lot of places for HP brand 902 or 902xl cartridges. You can find the 902, 902xl, and 906xl black cartridges pretty easily, but not the colors. You might find one or two of the three colors in one size at the same site, but not all three, and no combo packs. All the sites say is “not available” or “backordered” (with no availability date). On Amazon one source did say “discontinued”.


We don’t have a good history with third-party cartridges, so aren’t really willing to go there. Does anyone have an update on the status?

HP Recommended

Having the same issue.  Will ink no longer be available.  Do I need to buy new printer?

HP Recommended

didn't work 😞

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.