I cannot remove the seal from my bottles of ink because the caps cannot be unscrewed

[Platsy]

hp smart tank plus 650series

[zoey7886]

@Platsy, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your ! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If you are having trouble removing the seal from your HP Smart Tank Plus 650 Series ink bottles due to the caps not being able to be unscrewed, follow these steps:

Open the ink bottle:

• If your ink bottles have twist-off caps: Twist to remove the cap, and then set it aside.
• If your ink bottles have flip-top caps: Twist the cap to remove it. Pull the seal tab to remove the seal and then dispose of it. Replace and tighten the cap on the bottle, and then flip open the cap.

Fill the Ink Tanks:

• Match the color of the ink bottle with the color of the ink tank.
• Hold the bottle on the tank nozzle, making sure the tip of the bottle fits properly over the nozzle, and let the ink drain into the tank until the tank is full. If the bottle does not start draining, remove it, and then reinsert it onto the tank. Do not squeeze the bottle.

After filling the ink tank:

• Set the bottle upright and close or replace the ink bottle cap.
• Close the ink tank cap.

Complete the refill process:

• Repeat the previous steps to fill any other empty ink tanks.
• Close the tank covers and ink access door, and then wait for 30 seconds. The printer completes ink purging and calibration.  

Hope this helps!

Take care, and have an amazing day!  

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