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I have problem with printer HP Deskjet Ink Advantage 3525. I bought this printer second hand, and it did not came with cartridges, i wanted to reset the printer but i did not know that i would need setup cartridges to finish reseting...

On display there is message that asks me to use SETUP cartridges but I do not have them already. And I can not go to settings or else menu. I am literally stuck and i cannot use the key combo to enter the service menu anymore

 

What I suppose to do?

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