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‎02-19-2022 10:35 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M281cdw
Operating System: macOS 10.15 Catalina

This printer was gifted to us from a neighbor and whenever we use it the first page prints out perfectly fine however when it comes to the second page forward the entire page is tinted vibrant pink. It says that all of our toner is sufficient levels. We are not printer savvy so any help would do wonders thank you!

Category:
1 REPLY 1

‎02-19-2022 11:16 PM

HP Recommended

If you are getting a distinct magenta tone then likely the magenta cartridge has a problem. Open the cartridge door and take out the magenta cartridge and look at the blue/green drum on the bottom. If should be clean with no toner on it at all. If there appears to be excess toner then that is likely the issue.

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