I have a Smart Tank Plus 651 print quality.

[LloydA]

Hello,

 I have a Smart Tank 651 Printer which I bought for Christmas cards 1 year ago exactly. This year, the print is faded, and there are lines in the pictures. I have aligned, cleaned, done all I can to try and resolve this. 

 Thank you

[Dragon-Fur]

@LloydA 

Welcome to the HP Community.

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@LloydA wrote:

Hello,

 I have a Smart Tank 651 Printer which I bought for Christmas cards 1 year ago exactly. This year, the print is faded, and there are lines in the pictures. I have aligned, cleaned, done all I can to try and resolve this. 

 Thank you

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After a year of non-use, the ink supply is perhaps dried out.

If you have not done so:

Consider >> Install new ink

Known Solutions here:

HP Smart Tank 500, 600 Printers - Color or Black Ink Not Printing, Other Print Quality Issues

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

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HP Smart Tank Plus 651 Wireless All-in-One 

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[LloydA]

Thank you, Dragon-Fur.

 Unfortunately, it's our daily printer, and we use it quite often. 

[Dragon-Fur]

@LloydA 

You are welcome.

Unfortunately, I don't have any other solutions.

I am not familiar with the printer type and cannot offer any magic.

Doesn't mean there is not magic - I just know know what it is.

Regular ink jet printers sometimes respond to having the ink removed, shaken a bit (gently!) and then reinstalled.

Not sure what it takes to do that with a "tank" system, but it might work...

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

[LloydA]

I also believe in magic; I just wish it wasn't needed after a year.

 Thank you kindly

[LloydA]

I was really hoping for an HP Technician to weigh in, as this printer was still in warranty. There is no way to contact HP that I can see.

[LloydA · Accepted solution]

Dragon-Fur was on to something, after all. My black ink was nearly empty, and all three color ink tanks were still nearly 3/4 full. This got me thinking that I may not have been printing enough items in color to keep the printer head "unclogged". I ordered a new tri-color printer head, and all is well.

https://www.amazon.com/gp/product/B08PBNCPSV/ref=ppx_yo_dt_b_asin_title_o05_s00?ie=UTF8&psc=1