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‎01-15-2025 09:55 AM

HP Recommended
Product: HP Officejet 4632 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I have a defective HP Inkjet Printer Cartridge.  Specifically it is a 61 Black XL Printer Cartridge that started printing streaks then doesn't print at all. I tried to return it to a major retailer and they told me to contact HP Customer Support for a replacement.

Category:
1 person had the same question
1 REPLY 1

‎01-16-2025 10:13 AM

HP Recommended

Hi @lbriles,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

It seems like an issue with the printer ink cartridge and I apologize for any inconvenience this may have caused. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions to get in touch with the HP phone support to assist you further. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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