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I bought generic ink cartridges from Amazon 67xl I installed them,  reset the printer and I'm getting an E0 error.  I removed the cartridges,  cleaned them,  reinstalled,  still getting error.  

1 REPLY 1
HP Recommended

@Ecarmichael115 

 

Welcome to the HP Community --

 

The generic cartridges, if they don't work now, are not likely to do so.

 

The printer is protected by Dynamic Security.

 

Reference

Datasheet - HP ENVY 6455e All-in-One Printer 

Partial Excerpt

This printer uses dynamic security, which may be updated periodically by firmware updates. The printer is intended to be used solely with cartridges using an original HP chip. Cartridges using a non‐ HP chip may not function or may cease to function. More at: http://www.hp.com/learn/ds

 

and

 HP Printers - Dynamic Security Enabled Printers

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=

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Dragon-Fur

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