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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎03-07-2022 08:55 AM - last edited on ‎03-09-2022 10:08 AM by Retired

HP Recommended
Product: HP Photosmart 5520 e-All-in-One Printer

Black ink isnt printing.  All other colors are fine.  Tried all the standard options but nothing is working.

Category:
1 REPLY 1

‎03-15-2022 02:23 PM

HP Recommended

Hi @Jackson104

 

Welcome to the HP Support Community

 

 I'd like to help!

  

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, 

  • I've sent you a private message with further instructions to get this issue sorted.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link:  https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes.

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