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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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HP Recommended
HP Officejet Pro 8625 e-All-in-One Printer
Microsoft Windows 10 (64-bit)

I have an Officejet Pro 8625.

The cyan cartridge is empty but I simply want to print in Grayscale or black & white.

The printer won't let me.

How can I get around this?

1 REPLY 1
HP Recommended

You can't.

On that printer model if any ink cartridge is empty the printer will stop. You need to have working cartridges for all 4 even if you want to print in b&w.




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