I have installed chip in a non hp cartridge but it still wont work, why?

[Tissie]

Trying to use non HP cartridge,  I have removed the chip from HP cartridge and installed in new cartridge but it wont recognize it.  I have a Laserjet MFP M283fdw, help plz!!

[Raj_05]

Hi @Tissie,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It seems like you're attempting to bypass the cartridge authentication system in your HP Laserjet MFP M283fdw printer by transferring the chip from an original HP cartridge to a non-HP cartridge. While this can sometimes work, it's not always successful, as HP printers are designed to detect non-genuine cartridges.

Here are a few steps you can try to troubleshoot the issue.

• Ensure Proper Installation: Double-check that the new cartridge is installed correctly in the printer. Make sure it is securely seated in the cartridge slot.
• Restart the Printer: Sometimes, a simple restart can help the printer recognize the cartridge. Turn off the printer, unplug it from the power source, wait for a few minutes, then plug it back in and turn it on again.
• Clean the Contacts: Make sure the electrical contacts on both the cartridge and the printer are clean and free from any dust or debris. You can use a clean, dry cloth or cotton swab to gently wipe the contacts.
• Reset the Printer: Some HP printers allow you to perform a reset to clear any error messages or unrecognized cartridges. Refer to your printer's manual or HP's support website for instructions on how to perform a reset specific to your model.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support