I have non HP ink and it won't work. How do I bypass to allow me to print.

[Terri1962]

I purchased ink that is not HP, but is the same cartridge number and it won't let me print.  How do I bypass that to allow me to print?

[Alden4]

Hi @Terri1962,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Many HP printers are designed to work best with genuine HP ink cartridges, and using non-HP ink cartridges may lead to compatibility issues or error messages. However, if you've already purchased non-HP ink cartridges and want to bypass the compatibility check, you can try the following steps.

Check for Error Messages:

• Look for any error messages or warnings on your printer or computer screen. These messages may provide information about why the non-HP ink is not being accepted.

Restart Your Printer:

• Turn off your printer, wait for a few seconds, and then turn it back on. Sometimes, a simple restart can resolve communication issues.

Check Cartridge Installation:

• Ensure that the non-HP ink cartridges are installed correctly. Make sure they are securely placed in the correct cartridge slots.

Update Printer Firmware:

• Visit the HP official website and check for firmware updates for your printer model. Updating the firmware may improve compatibility with non-HP cartridges.

Use Cartridge Bypass Settings:

• Some HP printers have a feature that allows you to bypass the ink cartridge check. Check your printer's user manual or settings menu for any options related to cartridge bypass or non-HP cartridges.

It's essential to note that using non-HP ink cartridges might void your printer's warranty, and the print quality may not be optimal. Additionally, future firmware updates from HP may reintroduce compatibility checks. Always refer to your printer's documentation

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support