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HP Recommended
Officejet Pro 8610
Microsoft Windows 10 (64-bit)

I have original ink, when i insert them in my Officejet pro 8610 it states that the ink is depleted. When I insert the ink one by one everything is ok up to the third cartridge, but when i insert the forth cartridge the printer states the three cartridges are depleted.

 

Any help?

2 REPLIES 2
HP Recommended

Gently shake each ink cartridge with your hand, if you don't feel liquid ink moving inside the cartridge that one is depleted and needs to be replaced with a new one.




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HP Recommended

The cartridges are ok and have ink. If I insert them in the printer one at a time and  read the ink level, the four of them are more than a third full (Individually). When I shake them you can hear the liquid inside. Up to three Cartridges the ink level reads the ink level of the three cartridges good. When the forth one is inserted (Does not matter which one), the ink level indicator shows that three cartridges are depleted. 

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