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HP Recommended

I have put  yellow color ink in pink color tank by mistake in my smarttank 580 please send anyone to fix this

3 REPLIES 3
HP Recommended

Hi @Ayush4442,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for help with removing ink from the ink tanks on your Printer.

 

If you have accidentally filled the wrong color ink in one of the tanks of your smart tank printer, you can try to drain it out by following these steps:

 

  1. Turn off your printer and unplug it from the power source.
  2. Open the ink tank cover and carefully remove the ink tank containing the wrong color ink.
  3. Use a syringe or an ink extractor tool to remove the ink from the tank. Be careful not to damage the tank or spill the ink.
  4. Dispose of the wrong color ink properly and clean the tank with a lint-free cloth or tissue.
  5. Refill the tank with the correct color ink and reinsert it into the printer.
  6. Close the ink tank cover and turn on the printer.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

But how do i clean the tank after draining the ink out by place through i put the ink in

HP Recommended

Hi @Ayush4442,

 

Unfortunately there is no way you can physically clean the ink tanks completely as there is no access to it.

If you want to completely clean it, you can take it to a local store and check if they can clean it for you.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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