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HP Recommended
HP DeskJet 2710 All-in-One Printer
Microsoft Windows 11

I have this printer HP Deskjet 2710 all in one it was using setup cartdridge after depletion of it's only I tried to replace but it was saying cannot use setup cartdridge though it's the same cartdridge was wondering if there's a way I can use the new setup cartdridge 

1 REPLY 1
HP Recommended

Hi @254713094035,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

It seems like you are encountering an error message with your HP Deskjet 2710 all-in-one printer. The message "Do not use setup cartridge after initializing, replace with non-setup cartridge" usually appears when you try to use the original setup cartridges that came with the printer after the initial setup process.

 

Here's what you need to do:

 

  • Replace the Setup Cartridges: The setup cartridges are only intended for the initial printer setup and cannot be used again after that. You will need to replace them with regular, non-setup cartridges that are compatible with your printer model.
  • Install New Cartridges: Purchase new non-setup cartridges that are compatible with the HP Deskjet 2710. Make sure to remove the setup cartridges and install the new ones following the instructions provided in the printer's manual.
  • Restart the Printer: After installing the new cartridges, turn off the printer and then turn it back on to allow it to recognize the newly installed cartridges.
  • Check for Firmware Updates: It's always a good idea to check for any firmware updates for your printer. Sometimes, HP releases firmware updates to resolve known issues and improve overall performance.

 

Remember, using non-genuine or incompatible cartridges can cause printing problems and may void your printer's warranty. Always use cartridges recommended by the HP printer to ensure optimal performance and longevity of your HP Deskjet 2710 all-in-one printer.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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