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‎07-02-2026 02:32 PM

HP Recommended

I keep getting an error message about printer cartridges damaged and it won't print anything. I have replaced all cartridges and checked for proper placement and nothing fixes the problem. 

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‎07-03-2026 07:54 PM

HP Recommended

Hi @Erikagl 

 

Please, try the procedures below:

 

How to fix 'Incompatible Cartridge' and other errors for HP Instant Ink cartridges | HP Support

 

How to fix Missing or damaged ink cartridge error message on HP Printers

 

How to fix ink cartridge errors on HP Inkjet printers | HP Support

 

Fix HP Printer Ink Cartridge Errors | HP® Support

 

Best regards

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