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HP Recommended

My printer has ran out of black ink however on the app it’s saying I have some left 

1 REPLY 1
HP Recommended

Hi @Kellie123 

if you have a Deskjet printer model, then it could be that printer cartridge has some dry ink, and you need to clean.

 

Please follow steps from the next video, remove your cartridges and do the cleaning:

>> https://www.youtube.com/watch?v=JIIBzUeZ2K4

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
I will show how easy it is to fix and clean the HP 61 ink cartridge of your printer if it has dried out / clogged or is being blocked. Amazon link for replacement ink: https://amzn.to/32Kop6R Don't forget to like and subscribe if this was useful to you! The Amazon links above are affiliate, which
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