I need help changing the region to USA on an HP OfficeJet Pro 8210 printer.

[hdfghdfghdfghd]

I have an HP OfficeJet Pro 8210 printer that is region locked to some other country outside of the USA.  I have access to the page to insert the region code, I just need assistance it obtaining the code.  Thanks in advance.

[Sneha_01]

Hi @hdfghdfghdfghd 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you move to a different country we need to perform a regional reset in order to make the printer work in the new region. I will surely help you with the Regional reset.

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer.

3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.

4. Make sure HP Smart App is installed too.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[hdfghdfghdfghd]

I also have a 8210 with that issue.  I am out of warranty.  Is that an issue to get the codes?

[VikramTheGreat]

Hi @hdfghdfghdfghd,

We will help you with the regional reset, even if the printer is out of warranty, have you acquired all the required details?

To perform a printer region reset you need to meet the following conditions:

1. The printer should be connected using a printer USB cable to the computer.
2. You need to have the printer full feature software installed on your computer.
3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.
4. Make sure HP Smart App is installed too.

Please do try and let me know

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support 

[hdfghdfghdfghd]

Thank you so much!

Yes, I have that information and have the screen from the ink level via shift, ctrl, right-click up with the serial number showing.

[VikramTheGreat]

Hi @hdfghdfghdfghd,

Thank you for letting me know, to help you further we request you to please reach us on a private message where we need to verify a few details and we have to share some code for regional reset so do reach us on a private message.

I'm sending a private message to assist you with the next action.
 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

[VikramTheGreat]

Hi @hdfghdfghdfghd,

I hope this message finds you well. I wanted to follow up on the technical issue that we discussed earlier and confirm that it has been successfully resolved.
 

If you encounter any further issues or have any additional questions, please do not hesitate to reach out to us. We are here to assist you and provide any necessary support.
 

I will be archiving this case for now, however, you can respond to the same thread to continue the conversation.
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Take care and have a great day ahead!
 

VikramTheGreat

HP Support

[hdfghdfghdfghd]

I do not have the envelope icon to send a private message, like a found searching for what it should look like.

[VikramTheGreat]

Hi @hdfghdfghdfghd,

My apologies for the delay, and thank you for your patience.
 

I’ve checked and can confirm that the private message feature is enabled. Could you please click on the link and send us a private message with the serial number? Once I have that information, I can check the warranty status and assist you better.

I truly appreciate your understanding, and I’m here to help!

 Here is the link to find the Serial and product number: - Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16
 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.
 

VikramTheGreat

HP Support

[Garp_senchau · Accepted solution]

@hdfghdfghdfghd, Welcome to HP Support Community,

Thank you so much for posting your query! My colleague @VikramTheGreat is currently out, but don't worry – I’ll be taking over and making sure we get this sorted for you.

I’m here to help, and together, we’ll work through this!

I have sent you a private message with the reset instructions. Please check.

I truly hope these steps help get things back on track. If you have any questions or need any further clarification, just let me know – I’m happy to guide you through it and make sure everything works perfectly.

Take care, and I hope you have an amazing day ahead! 😊

Problem solved? 🎉 That’s fantastic! If you could mark this as the Accepted Solution, it would help others find their way here faster. And if you found this helpful, a simple ‘yes’ would mean a lot – it makes my day and gives this reply a little street cred! 🏅

Regards,