I need regionalization reset codes please.

[CA-2-UK]

Hello,

I need help please. I've got an OfficeJet Pro 8025 all-in-one printer. We've recently moved from Canada to the UK. I still have inks from my Canadian Instant Ink subscriptions but they don't work here. So I've purchased Ink from the UK but the printer says those are incompatible as well.

I've done research, including looking through posts here. I believe I need the reset codes for regionalization for my printer.

I've got the Windows derivers installed, printer connected, and I can maneuver my way to where I can get the window to pop up where I need to enter the 5 reset codes in order to perform the reset.

Can anyone help me please?

Thank you!

[Sneha_01]

Hi @CA-2-UK,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you move to a different country we need to perform a regional reset in order to make the printer work in the new region. I will surely help you with the Regional reset.

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer.

3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.

4. Make sure HP Smart App is installed too.

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support