I need to change my catridge ink 652 to 680 that i purchased from Saudi Arabia.

[revin85]

hi 

       i have a problem for my hp desk jet 1115 i purchase it from Saudi Arabia before then i brought the printer to the Philippines 

now i need to change the cartridge but hp 652 is not available so i need to change 652 to 680 hp cartridge please can you help me. it says that the cartridge is not compatible.

thank you in advance 

[Kumar0307]

@revin85, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to use the new ink cartridges after moving to a different country. We need to perform a regional reset on the printer which may resolve this issue.

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link. 

Hope this helps! Let me know how it goes. 

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