I need to change the region of my HP Printer 3830 from USA to Europe

[38307]

Hi

Can you share me the codes to change the region from USA to Europe on my HP Office Jet 3830? See details:

Printer Serial Number: Edited
Edited

New original cartridges (HP 302) have been installed in this printer

Kind regards

Tomasz

[Kuroi_Kenshi]

Hi @38307,

Welcome to the HP Support Community! We're thrilled to have you on board! 

I understand you’d like to change the region of your HP OfficeJet 3830 from the USA to Europe so you can use HP 302 cartridges. I’m happy to help you with that.

To begin the region reset process, could you please let me know which country in Europe you are currently using the printer in? This helps us apply the correct regional configuration.

Once I have this information, I can guide you with the next steps.

Looking forward to your reply!

Best regards,

[38307]

Hi Kuroi,

Thank you for your quick reply.

I need to change my hp 3830 region from the US to Poland. I bought original cartridges (2x HP 302) and now I need to enter the reset code provided by the HP support agent.  See my screen below ( Iam sorry for the translation into Polish but that's my Polish operating system).

Kind regards

Tomasz

[Kuroi_Kenshi]

Hi @38307,

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

You can use this link as well: 

Private Messages - HP Support Community

To perform a printer region reset you need to meet the following conditions: 

  

 

1. You need to have the printer full feature software installed on your computer. 

2. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to. 

3. Make sure HP Smart App is installed too. 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,