I need to order a color cartridge

[dwarf797]

I recently received a new black cartridge in the mail, but I did not receive a new color cartridge, and my color levels are very low. Is there a way to order a color cartridge without having to wait another month for my next order? I need my color ink, that's why I bought this printer was to be able to print in color. 

[sandytechy20]

@dwarf797

Welcome to the HP support community.

Is your printer enrolled in HP instant ink program?

How did you order a black ink cartridge?

Reply with the requested information for more assistance.

Cheers.

[dwarf797]

I am enrolled in the HP Instant Ink program, that's how I got my black cartridge.

However; I haven't received a color cartridge.

Thank you,

Jennie

[sandytechy20]

@dwarf797

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.