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HP Recommended

HP ENVY 6458e All-in-One broken color ink cartridge clip in piece

Hardware problem only

1 REPLY 1
HP Recommended

 

Hi @kjhanson

 

Welcome to the HP Support Community

 

I understand you need to replace the door/lid that opens and closes when inserting a new color ink cartridge. Not to worry I will help you to get a resolution to resolve the issue.

I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

Gaya1238

 

HP Support

Take care and have a good day.
Gaya1239 – HP Support.
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