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‎07-23-2021 01:59 PM

HP Recommended
Product: HP Photosmart 6525Example: Pavilion 6530

I purchased print cartridge pack HP564XL for HP Photosmart 6525. Color cartridges work fine. Black cartridge does not fit . It has a round opening for the ink where my original black cartridge is oval and width of cartridge is bigger. I can no longer find the wider black cartridge. Any black cartridge is narrower and has the round ink opening. Why did HP change the specs for this printer’s black cartridge. I have pictures of old black 564 and the newer black cartridge being sold. 

Category:
1 REPLY 1

‎07-23-2021 03:15 PM

HP Recommended

Hi,

Please check below support document, you would need to install the cartridge in the center of the slot:

https://support.hp.com/nz-en/document/c02750681

 

Shlomi



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