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- Printer Ink Cartridges & Print Quality
- I purchased a black ink cartridge from Wal Mart and they wil...

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11-15-2022 02:28 PM
Product: HP ENVY 4502 e-All-in-One Printer
HP cartridge purchased from Wal Mart - not allow me to return because I opened the box and tried to insert in my printer. Printer keeps telling me the cartridge is not good. Put in the one I was going to throw away, and printer worked fine only no ink. I was told HP would take back cartridges which would not work
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