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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- I purchased an HP62XL ink cartridge and when I installed it,...

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12-21-2023 07:10 AM
Hi @Elvin82,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that there is an issue with the printer ink cartridge and may need replacement based on the warranty on the ink cartridge.
The support here is limited and this issue might require one-on-one interaction to fix it.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee