I purchased my all in one from walmart. I do not want to continue Instant Ink plan

[lanwillis_win]

Hello,

i purchased my All in One printer from Walmart a couple of years ago.

When contacting HP I was told that if I discontinued Instant Ink, I needed to send my printer back. Back where?

[A_Gayathri]

Hi @lanwillis_win,

Welcome to the HP Support Community

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

To assist you better, I have sent out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[Repairatrooper]

If you purchased the printer outright from Walmart and are only subscribing to an instant ink program you can cancel but keep in mind that the cartridges in the printer will cease to work and you will have to purchase new retail cartridges. The only case where you would need to return the printer is if you subscribed to a printer as a service plan where you pay for the printer and ink on a monthly basis. If you have had your printer for a couple of years I do not think the plan was even offered at that time.