I recently changed the ink on my printer, the lights are flashing (low ink light)

[EsquedaCoco]

I recently changed the ink on my printer, the our of ink light is flashing.

[zoey7886]

@EsquedaCoco, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding the printer's lights flashing! 

We're thrilled to have the opportunity to assist you and provide a solution.  

It sounds like the printer is still detecting an issue with the ink cartridges, even after they were replaced. Here's what you can try to resolve the issue:

Check Cartridge Installation: Ensure that the ink cartridges are installed properly and are securely in place. Sometimes, they can seem to fit but might not be fully inserted.

Reset the Printer: Turn off the printer, unplug it from the power source, wait for 30 seconds, and then plug it back in and turn it on. This can help reset the system.

Check Ink Levels: Verify that the cartridges you installed are full and not defective. If you're using third-party ink, sometimes compatibility issues can arise.

Clean the Cartridge Contacts: Gently wipe the copper-colored contacts on the ink cartridges and inside the printer with a lint-free cloth to remove any dust or ink residue.

Align Cartridges: Some printers require you to run an alignment after installing new ink cartridges. Check your printer settings or printer software on your computer to see if there’s an alignment option available.

Check for Firmware Updates: Sometimes, the printer firmware might need to be updated to fix compatibility or sensor issues. Check HP's website or your printer software for any updates.

Let me know if you need more detailed instructions for any of these steps!  

Take care, and have an amazing day!  

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Regards, 

[Akhi_H]

Hope you're having an amazing day! We wanted to follow up on the technical issue we tackled earlier. Are you all set and issue-free? 

If you encounter any more hiccups or have questions, please don't hesitate to reach out. We're here to help and support you every step of the way! 

We'll be archiving this case, but feel free to respond to this thread anytime to continue the conversation. 

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Take care, and have an incredible day ahead! 

Regards, 

Akhi_H