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‎02-21-2022 09:35 AM

HP Recommended
Product: HP OfficeJet Pro 8035 All-in-One Printer

After stopping instant print the ink delivery my printer now says it won’t work because it’s not in rolled in instant ink do I have to be in rolled in order for my printer to work

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1 person had the same question
3 REPLIES 3

‎02-21-2022 12:15 PM

HP Recommended

Hi,

Did you replace the ink cartridges following the service cancellation? HP Instant Ink cartridges do not work following the end of the billing cycle and need to be returned:

https://support.hp.com/lt-en/document/c03767641

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎02-25-2022 05:08 AM

HP Recommended

Yes I did change after I stopped the service but I paid for that ink. How would I get it back working again.

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‎02-26-2022 07:42 AM

HP Recommended

@Paula641

 

Welcome to the HP Support Community.

 

Let's remove the web services: To remove Web Services using the printer control panel 1. From the top of the screen, touch or swipe down the tab to open the Dashboard, touch ( HP ePrint ), and then touch (Web Services Settings). 2. Touch Remove Web Services.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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