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HP Recommended
HP office jet pro 9010

need help getting non instant ink  cartridges to work. I cannot even find a phone number and it says my serial number is invalid.

1 REPLY 1
HP Recommended

Hi @katanipel,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

If you have stopped using HP Instant Ink, you may need to replace your HP ink cartridges with non-HP cartridges. Here are the general steps you can take.

 

  • Purchase non-HP ink cartridges that are compatible with your printer model. You can find compatible cartridges online or at your local office supply store.
  • Turn on your printer and open the cartridge access door. This may be different depending on your printer model, so consult your printer manual if you're unsure.
  • Remove the HP ink cartridges that you are replacing.
  • Install the new non-HP ink cartridges. Make sure they are securely in place.
  • Close the cartridge access door and wait for the printer to recognize the new cartridges.
  • Print a test page to ensure that the new cartridges are working properly.

 

Please note that using non-HP ink cartridges may void your printer's warranty and may result in lower-quality prints. Additionally, some printers may not work with non-HP cartridges, so be sure to check the compatibility before purchasing them. 

 

I hope this helps. 


Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support

I am an HP Employee.
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