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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- I think I've been sent the wrong size black cartridge?

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12-16-2020 12:59 PM
I have just received a new black cartridge for my HP Envy Photo 7134. It's a small sized 64/303. This is the code on the black cartridge in my printer but the one I already have is almost double the length of this small one I've received and so it doesn't fit in the holder? Have I been sent the wrong one please?
01-01-2021 01:45 PM
@Jubs999, Welcome to HP Support Community!
Is the printer enrolled in the HP Instant Ink program?
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
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TEJ1602
I am an HP Employee