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‎11-27-2022 11:20 AM

HP Recommended
Product: HP Color LaserJet Pro M252dw
Operating System: Microsoft Windows 10 (64-bit)

The tonercartridge for Black was almost empty, so I decided to change the cartridge.  I had never any trouble or sounds.

I had bought the original HP cartidge for black, being 201X - CF400XD , the High Volume.  I opened the printer, removed the old tonercartridge and placed the new one carefully on its place. The printer informed that I was installing a original and started Calibrating?  Anyhow, I asked for a new survey of the cartridges status. The printer started to print, but immediately I heard a repeating sound, difficult to describe, but think on a turning wheel that bumps over a small obstacle.

It printed the report in weak black with a missing "Date first installation".

Somehow the cartidge seems not good installing or is there still something that must be removed, I don't know, because the only instruction that is included is about returning the old one. One thing for sure: there was no problem at all before this. Can you explain and help?

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