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Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

I want to cancel Instant Ink. When I follow the navigation prompts they all end up with "Service is unavailable" My product is HP ENVY 6400 SERIES but it won't let me add it. It found it with no problem when HP was insisting that I enroll in Instant Ink!👺 

When will the services be available?

Thanks for your help.

FredFrog2019 (Phillip)

2 REPLIES 2
HP Recommended

@fredfrog2019 

 

Welcome to the HP Community --

 

I do believe the support staff at Instant Ink accepts calls during "business days and hours".

 

Your faster option:

Contact the team at  HP Instant Ink support during business days and hours available in your region.

 

OR

 

You may choose to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

 

 

"All the rest"

 

++++++++++++++++++++++

Things that are Instant Ink

Start…

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 

 -- No Joy?

Comments, questions, objections, or do you need information you cannot find online at Get HP Instant Ink Support ?

 

Your faster option:

Contact the team at  HP Instant Ink support during business days and hours available in your region.

 

OR

 

You may choose to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our Community is not  HP Instant Ink Support   – Waiting generally works.

 

++++++++++++++++++++++++++

Instant Ink Contact Information

 

Active subscription?

Contact Instant Ink Support from within your Instant Ink Account

 

OR

 

Contact >> HP Instant Ink Support   

 

Instant Ink - Chat

 

Instant Ink Support Website – Read…

HP Instant Ink - Website > Support, Enroll, FAQ

Not your home site?  Click the Flag to change to your region.

Scroll down – As available in your region, look for contact number on the webpage.

 

 

NOTE for UK customers: 

Open  HP Store > Scroll down > Switch flag / region to UK > Select Support > Select Instant Ink

And / Or

HP Instant Ink Website - UK 

 

AND

 

Examples of the Terms of Service Contract for various regions

NOTE: Terms of Service Document includes phone contact information

 

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

 Instant Ink - Terms of Service - Ireland

 CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

 

++++++++++++++++++++++++

Instant Ink Support Website

 

  Get HP Instant Ink Support

Change Country / Region as needed

Scroll down to find phone contact information

 

Read to understand the Instant Ink cancellation process and your responsibilities 

 HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

OR

Direct Link

Cancel your account

 

Video – Cancel HP Instant Ink

How to unsubscribe or cancel HP Instant Ink subscription

 

What if?

  HP Instant Ink - Stopping a Cancellation

 

 

 

===== ===== ===== =====

 

Something Different - HP Instant Ink Platinum Service

 

Open

INSTANT INK PLATINUM The All-Inclusive Printer Subscription from HP  

 

Contact Instant Ink Platinum Support

Scroll to the bottom of the Web Page to “Disclaimers

Click to "View more"

Read section Warranty and support

In that section, find the contact information to speak with Instant Ink Platinum Support.

 

Additional Information on the Platinum service:

READ Everything 

Instant Ink Platinum - FAQ

 

What else?

If the Platinum website contact information does not work,

Contact Instant Ink Support - Ask to be transferred or helped with your Platinum subscription.

Contact >> HP Instant Ink Support   

 

What else?

If you have trouble with online forms and entering information, try using the Microsoft Edge Browser.

This Browser tends to work when others might spin and hang...

 

 

+++++++++++++++++++++++++

 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

Dragon-Fur

HP Recommended

Hi @fredfrog2019,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I see that you are looking for information on how to cancel the instant ink service.

 

Kindly refer to the steps "Cancel your account" from this link to cancel your account.

 

If the issue persists even after following the steps from the above link, wait for a day and then try again as it could be an issue with the server being down.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.