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HP Recommended
HP DeskJet 3755 All-in-One Printer
Microsoft Windows 10 (32-bit)

I have OS Windows 10 - I do not know what "bit" it is or how to find out.  I have a subscription to HP Instant Ink.   I tried to cancel, but it says that I will have to remove the HP cartridges that they sent me (which I bought) and replace with "standard" cartridges.    I have no idea what that even means.   Can someone shed some light on this?   Also, I do not want HP tracking anything else I do.   How do I make them stop?

1 REPLY 1
HP Recommended

Hi @CamsNan,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Before you cancel, consider other plan options and be aware of what happens after cancellation.

 

Cancelling Instant Ink service

If you cancel:

You can continue printing with Instant Ink supplies until the end of your current billing cycle.

At the end of the billing cycle, you must remove Instant Ink cartridges and purchase Original HP Ink or Toner directly from the retailer of your choice to continue printing. Instant Ink cartridges only work in enrolled printers.

Your final monthly charge comes at the end of the billing cycle.

The Paper Add-on service ends with your Instant Ink service.

 

To cancel: CLICK HERE, and to know more information. 

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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