I wrongly placed the cartridge with other side. Its stuck now. How do i remove it?

[9suchi]

Hp desk jet 4720

[Raj_05]

Hi @9suchi,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If the cartridge in your HP DeskJet 4720 is stuck because it's inserted the wrong way, follow these steps to remove it.

• Turn on the Printer: Make sure the printer is on so that the cartridge carriage moves to the center.
• Open the Cartridge Access Door: Gently lift the lid to access the cartridges. Be careful not to force it.
• Locate the Stuck Cartridge: Find the cartridge that's incorrectly placed.
• Gently Push Down: Press down gently on the cartridge to release it from its slot. This may help in loosening it.
• Remove the Cartridge: Carefully pull out the cartridge. If it's still stuck, try moving it back and forth gently while pulling it out.
• Check for Obstructions: Ensure there are no obstructions or foreign objects blocking the cartridge's path.
• Correctly Reinsert the Cartridge: Insert the cartridge correctly into the slot. Make sure it clicks into place.
• Close the Access Door: Once the cartridge is properly seated, close the cartridge access door and wait for the printer to initialize.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support