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‎01-06-2022 03:15 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M477fdw
Operating System: Microsoft Windows 10 (64-bit)

Good day ,

Please i bought two cartridge toner for my  HP Color LaserJet Pro MFP M477fdw which ended up being rejected by the printer with error message "incompatible toner" . Please i am confused because i bought the exact specification and from a genuine HP store.

The picture i attached is the product pack. I will gladly appreciate if there was to be a way around this issueWhatsApp Image 2022-01-06 at 11.09.36.jpeg

 

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