If I buy a new printer, will my instant ink deal still be compatible with it?

[Faolyn]

Or will I need to cancel this deal and start a new one? And if the new printer requires a different type of cartridge, will HP automatically start sending that type of cartridge, or do I have to notify HP of the type?

[Jay_G24 · Accepted solution]

Hi @Faolyn,

Welcome to the HP Support Community

I'd like to help!

Not all printers are eligible for Instant ink service, you can check eligible printers here.

If you are purchasing a new printer to replace the current printer on your account follow the below steps -

Follow these steps to keep your account history, rollover pages, and free trial months:

1. Make sure the new printer is HP Instant Ink compatible. If you plan to purchase one, look for the HP Instant Ink logo on the box. For warranty replacements, you will automatically be sent a compatible printer.
2. Do not cancel your current Instant Ink plan.
3. Once you have the new printer, log in to your account at hpinstantink.com and click Enroll/Replace Printer.
4. Then follow the steps to complete enrollment of your new printer.

Important information about cartridges:

• A new set of Instant Ink cartridges will either be included with your printer or you will receive a shipment within 10 business days of replacing the printer.
• If compatible, you can also install any unused Instant Ink cartridges you may have on hand. If not compatible, please send any unused cartridges back in the included recycle bag.
• Any used cartridges you may have will not work in the new printer, so please send them back for recycling.

Hope this helps! Keep me posted. 

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