-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Images looks like cartoon

Create an account on the HP Community to personalize your profile and ask a question
02-16-2022 02:38 PM - edited 02-16-2022 07:25 PM
I just bought a color ink cartridge, is a 667, but this time I choosed 667 XL
The problem is that the printed looks like a cartoon. Dunno if this is something abut color profile
Already made the align and clean, still the same
Also I tried HP Smart, HP Doctor, update firmware, update drivers
I even tried to move the color profile with Photoshop (also used Paint) with same result
This is what I get
This is what I want <-- this is what I want
Solved! Go to Solution.
Accepted Solutions
02-19-2022 08:19 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue.
- Did you make a copy and check if that prints fine?
If you have already performed the steps from the document Fixing Print Quality Problems and the issue persists, it could be a hardware failure. Please reach out to HP Support in your region regarding the service options for your printer.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
02-19-2022 08:19 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue.
- Did you make a copy and check if that prints fine?
If you have already performed the steps from the document Fixing Print Quality Problems and the issue persists, it could be a hardware failure. Please reach out to HP Support in your region regarding the service options for your printer.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
02-19-2022 11:29 AM
It works now. Was the alignment
As you can see on my attached screenshots, the align lines did not print completely, so I was guessing the optimal number of each line
Now, I bought the black ink and print the align page and do the rest according to instructions