• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Ink Tank Wireless 415
Microsoft Windows 10 (64-bit)

Estimados, les comento que mi impresora HP Ink Tank 415 imprime el negro con sombras, como si fuese doble impresión una detrás de otra, hace eso solo con el negro, en los otros colores no lo hace, ya hice de todo, limpieza, alineación y muchas veces... llevo como 30 hojas de diagnósticos y esas cosas, pero sigue igual. Alguna idea de que puede ser?

 

desde ya muchas gracias por sus aportes.

Saludos

Jorge

1 REPLY 1
HP Recommended

Hi

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.