Inc magenta all over paper

[Cafau]

My laserjet printer makes a lot of magenta spots when printing. Mainly on the left hand side but also som spots on the right, even when only printing black and white. I have made the self-cleaning on the printer several times - it gets a little better for som prints but not totally and then it is back again. If I print the same document in black and white and also in colour there are less magenta spots when I print colour (even when the printed document is mainly in black and white)

The magenta inc is not recently changed and still has 80%. 

[Andr-1611]

Hello @Cafau ,
Welcome to the HP Support Community!

I suspect the magenta cartridge is causing the problem here.

Once print the Supplies Status page then scan and upload here, click on the icon "Insert photos", "Set format = Large", original size at least 200 KB.
But before you must remove or delete the personal data and printer serial number on the printout.

Regards
Andreas

[Cafau]

Hi Andreas, I enclos the supplier side but as you can se there is enough ink in all of them. They are not

originally HP but from a wellknown supplier and has never been a problem.

[Andr-1611 · Accepted solution]

Hi @Cafau ,

the problem here is caused by the defective magenta cartridge.
This should be reclaimed. But in any case, this magenta cartridge must be replaced.

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

[Cafau]

Thank you - I replaced the magenta and works perfect now! 

[Andr-1611]

Hi @Cafau ,

Thanks for your feedback.
I'm glad to hear that your printer is working perfectly again.

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Regards
Andr-1611