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‎10-21-2020 02:01 PM - edited ‎10-21-2020 10:32 PM

HP Recommended
Product: Envy 4520
Operating System: Microsoft Windows 7 (64-bit)

We need to perform a regional reset on the printer to resolve this issue.  HP Support, please help!!

Category:
8 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-24-2020 11:47 AM

HP Recommended

Hi @Ciccio54,

 

I'd like to help!

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset, and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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2 REPLIES 2

‎10-24-2020 11:47 AM

HP Recommended

Hi @Ciccio54,

 

I'd like to help!

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset, and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Was this reply helpful? Yes No

‎12-01-2020 06:37 AM

HP Recommended

Ive relocated from the Uk to Singapore and need to perform a regional reset on the printer to resolve this issue.  HP Support, please help!!

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