Incompatible Cartridge

[RAVIKUMAR21]

I had purchased HP Deskjet Ink Advantage 4675 from BHARAIN. Now I have moved to INDIA.

I have purchased Genuine HP 680 Ink Cartridge, Which is compatible for this product as written, but Message Shows Not Compatible. 

What Should I Do ?

 If required, how to change Countty Region ?

Please Suggest ! Treat as Urgent !

[Kumar0307]

@RAVIKUMAR21, Welcome to the HP Support Community! I’m here to help.

This model printer uses HP 680 ink cartridges in the Asia Pacific region. Yes, we will have to perform a region reset to be able to use these inks.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Let me know how it goes. 

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