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‎03-30-2022 12:30 AM - last edited on ‎04-07-2022 07:27 AM by Retired

HP Recommended
Product: HP Deskjet Ink Advantage 4515 e-All-in-One Printer

Recently I purchased HP Genuine Tri-color and Black Cartridges 678 for my printer HP Deskjet 4515. The printer is not accepting the black cartridge and there is an error message "The installed cartridge is not intended for use in this printer". These are brand new cartridges. How do I reset the printer to accept the cartridges. Do I need to rollback the firmware?

 

Product Name HP Deskjet Ink Advantage 4510 e-All-in-One Printer series
Product Model Number A9J41B
Product Serial Number [Personal Information Removed]
Service ID 25091
Firmware Version OAL1CN1933AR
Total Page Count 1707
Country/Region India
Category:
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