Incompatible cartridge

[patilprasadb]

I have HP deskjet ink advantage 1515 from India.

Now I moved to UK with it but the old cartridges "678" are not available in the  UK.

I checked compatible cartridges from hp website and ordered cartridge "301" for my printer.

After installing new cartridges I am getting incompatible cartridge error.

After searching support information I came to know that I need to reset region code for my printer

Can you please help me to change regional code for my printer.

Hope you can help me. Thanks

[Kumar0307]

@patilprasadb, Welcome to the HP Support Community!

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

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