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‎11-19-2023 05:25 AM

HP Recommended
Product: HP ENVY 4527 All-in-One Printer
Operating System: Microsoft Windows 11

Having ordered HP 302 cartridges from Amazon for several years, the last 2 orders were completely incompatible with the UK as they had originated from China rather than Malaysia. I have made Amazon aware of this problem and now wish to inform HP that this is happening. Obviously from now on I shall only order direct from HP or from a shop where I can see the country of origin. I dont know if anyone else has has a similar problem20231119_112746.jpg20231119_112757.jpg

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1 REPLY 1

‎11-21-2023 06:56 AM

HP Recommended

Hi @Henlady ,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support

Raj_05
HP Support Community Moderator
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