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‎06-06-2021 01:50 AM - edited ‎06-06-2021 01:59 AM

HP Recommended
Product: HP Deskjet Ink Advantage 4510 e-All-in-One Printer series
Operating System: Microsoft Windows 10 (64-bit)

Dear Team,

 

I was using HP 678 BW cartridge, all these years, recently the HP site recommended using 680 instead of 678, I bought a genuine cartridge online & now when I installed it, it shows up incompatible. I assume there is a reset code for my printer to use 680. Please guide.

I would like to reset my printer with a compatible country code to use the new catridge.

Pingnagan_0-1622965825932.png

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-07-2021 05:40 AM

HP Recommended

Hi @Pingnagan,

 

I'd like to help!

 

HP 680 is not a compatible cartridge for your printer.

Please find below the compatible cartridge number-

 

 

You may purchase ink cartridges from HP Store 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎06-07-2021 05:40 AM

HP Recommended

Hi @Pingnagan,

 

I'd like to help!

 

HP 680 is not a compatible cartridge for your printer.

Please find below the compatible cartridge number-

 

 

You may purchase ink cartridges from HP Store 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Was this reply helpful? Yes No
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