Incorrect Ink

[ellas92]

Hello,

I recently upgraded my Inkjet Epson printer to an HP LaserJet printer. During the purchasing process, I purchased two full sets of Black and Color toner cartridges recommended by office depot. I was just prompted by the printer to change toners as the demo cartridge is low. To my dismay I have ordered the wrong size. I had ordered 410 when the printer takes 414. I am too far past the return date with office depot but desperately hoping for resolution as I've spent well over $900 for the two packs of toners I've found I can no longer use. 

[KrazyToad]

@ellas92

Welcome to HP Support Community

I understand your concerns and frustrations

I suggest you contact HP Support in your region for replacement cartridges

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you

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