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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Ink 123 not available in my country for my deskjet 2620 prin...

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04-04-2023
11:24 AM
- last edited on
04-05-2023
06:14 AM
by
JessikaV
I have an hp deskjet 2620 that uses an ink 123. I had purchased it in UAE but have now shifted to India. Since ink 123 not available in India which cartridge can I purchase
04-07-2023 07:08 PM
Hi @Sam2885,
Welcome to the HP Support Community
I'd like to help!
I understand you moved, and the printer is not accepting the new region cartridges.
You need to have HP 803 Black / HP 803XL Black for the India region
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping
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